Privacy Policy
Effective Date: June 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
When placing an order or contacting us, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Order details
- Customer-provided customization materials such as photos or design instructions
Payment Information
Payments are securely processed through trusted third-party payment providers including PayPal and Stripe.
We do not store full credit card information on our servers.
How We Use Information
We use collected information to:
- Process and fulfill orders
- Create personalized products
- Provide customer support
- Send order updates
- Prevent fraudulent transactions
- Improve customer experience
Information Sharing
We do not sell, rent, or trade customer information.
Information may be shared only with service providers involved in:
- Payment processing
- Shipping and logistics
- Website operations
- Legal compliance
Data Security
Reasonable technical and organizational measures are implemented to safeguard customer information.
Customer Rights
Customers may request access, correction, or deletion of personal information where permitted by applicable laws.
Business Address
26 Chu Van An Street
Le Chan District
Hai Phong City 180000
Vietnam